I called the client and opened up a Bomgar session (remotely connected to her computer) with her and re-downloaded the file, and saved it to the desktop. We opened up the program and looked for the database folder. We found the file location, re-named the current file, and placed the restored file in the correct folder location.
Nerds On Site North America
Nerd Resources
NerdsBackup Category

An Excellent Testimonial From A Nerds Backup Client
I remember the day that I spoke to my Nerds On Site Technician about my forgetfulness in backing up my information on my laptop. He told me about one of his clients that had recently registered with Nerds On Site for the backup of his files.
Niles the Nerd at the London (Canada) Dragonboat Race
It seems that our friend (mascot) Niles the Nerd was having a great time at the London, Ontario Dragonboat Race today!