Managed IT Services
Your IT Team on retainer. Available when you need us 24/7/365.
We are a leading provider of comprehensive managed IT services, specializing in 24/7 remote monitoring and support, cyber security solutions, data backup, and disaster recovery.
We provide small and medium businesses with customized Managed IT Services that fit your business schedule and budget. Whether you have a small retail store or a multi-office operation, our global team of experts will ensure we’re the only Managed IT service you’ll ever need.
With nearly three decades of experience as a business, thousands of businesses served, and over 1,000 years combined experience through our team, we have a proven track record of delivering quality service to businesses of all sizes.
We are committed to providing our clients with the best possible service and support, ensuring that their networks and devices are secure and run flawlessly so they can focus on what they do best.
Managed IT Security
Round-the-clock device security, endpoint protection & monitoring wrapped by our advanced AI threat detection and remediation.
Complete network protection from phishing, ransomware & breaches with our SME Edge. An affordable solution for small and medium-sized businesses.
► 24/7/365 Device, Server & Network Security
► Advanced Endpoint Protection
► Threat Detection & Remediation
► Zero Trust Connectivity
Managed IT Networks
Network monitoring & lights-out solutions supported by our round-the-clock Network Operations Center (NOC).
Infrastructure support & planning services by networking professionals. Support for UPS & cellular fail-over systems to keep your business running even when the power goes out.
► 24/7/365 Network Monitoring & NOC Support
► Network Infrastructure Support & Planning
► Managed Wireless Solutions
► Network Segmentation
► Network Redundancy & Fail-over
Pro-active and preventative support for your business computers. An affordable solution that provides round-the-clock workstation monitoring and support. Patch and update management, error reporting, device policy management and automated device cleanup.
► Patch & Update Management
► Error Reporting & Remediation
► Business Policy Enforcement
► Automated Device Cleanup
► Secure Remote Desktop Connectivity
Managed IT Services for Servers & NAS. Round-the-clock monitoring, support and remediation by our Network Operations Center (NOC) and dedicated server specialists.
► 24/7/365 Monitoring & NOC Support
► NOC Reviewed Patch Management
► Error Reporting & Remediation
► Endpoint Protection
► Event Detection & Response (EDR)
► Robust Multi Fail-over Backup Solutions
Managed IT Support
Outsourcing the administration of your IT is the greatest answer to help you get the most out of your hardware and software while also having access to a large staff of expert techs.
IT infrastructure maintenance and health are critical – IT is often the second-most costly item in a company, making it an essential investment to safeguard. Outsourcing management of your IT allows you to have a flat-rate IT budget, which gives you the ability to better predict and manage your overall financial health.
Aside from the benefits of having a service that is solely dedicated to maintaining infrastructure health, there are additional savings associated with outsourcing IT management to a Managed Services Provider. Furthermore, having complete access to all of your technological resources at all times eliminates lost productivity due to IT-related downtime.
Our managed IT support services include:
► Unlimited On-Site IT Support
► 24/7/365 Phone & Remote Support
► US Contact Centers & Administration
► 24/7/365 Network Operations Center (NOC)
► 24/7/365 Security Operations Center (SOC)
► Service, Device & Network Uptime SLA
► Virtual Chief Information Officer (vCIO)
► Network Inventory, Monitoring & Health
► Infrastructure Maintenance, Planning & Support
► Dedicated IT Project Manager
► IT Project Coordination & Execution