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Internet Explorer 10 and 11: NerdsBackup Website Compatibility Issues

Both Internet Explorer 10 and 11 have compatibility issues with many websites.  The https://mydata.nerdsbackup.com portal is just one of them.  Many of the features of the https://mydata.nerdsbackup.com account portal do not work unless you enable the Compatibility View in Internet Explorer. This article was written by Emmet, our NerdsBackup Support Team Leader. In Internet Explorer 10 […]

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Backing Up Sage 50 with NerdsBackup

You cannot restore a Sage 50 (Simply Accounting) database from a restoration of the company file as not all of the needed data is present in that company file.  You can only restore the data from an actual backup created by the software.  The following procedure should be used for all database software with a […]

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How to use the Clean Up Wizard to Reduce your NerdsBackup storage

Your NerdsBackup cost is based on the average amount of data stored for the month.  The NerdsBackup Cleanup Wizard can be used to reduce your NerdsBackup storage. This article was submitted by Emmet, our NerdsBackup Support Team Leader. Data is never automatically removed from your NerdsBackup account.  The reason for this is because accidental deletion […]

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How to Update your NerdsBackup Credit Card (Video Tutorial)

One of the most frequently asked questions is regarding the updating of payment information for a NerdsBackup account.  While we have written instructions here, we’ve also prepared this video tutorial.

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Backing up Financial and Medical Data in Canada

If your business is in the financial or medical fields, you may be regulated by federal and/or provincial laws that cover where you store data.  Specifically, many business operate under a requirement that their data does not leave Canada.  This may present a challenge when looking for a good off-site backup solution for your critical […]

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Resetting your NerdsBackup Password

This article was contributed by David, a member of our NerdsBackup Support Team. In the event that you can’t remember your NerdsBackup password, there’s a procedure to restore it.  Please follow the next steps: In your browser go to https://mydata.nerdsbackup.com. Click on ‘Forgot your password?’ Type in the email you used to open your NerdsBackup […]

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How to update your NerdsBackup Billing Information

From time to time you may get a new credit card for various reasons (new expiry date, original card deactivated, new credit card provider, etc.).  Please make sure that you update your NerdsBackup billing information to ensure continued, uninterrupted service. This guest post was written by our NerdsBackup Support Team Lead, Emmet Loney. Firstly, let’s […]

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NerdsBackup Maintenance

Date: Sunday January 20th, 2013 Start Time: 10:00am EST. End Time: 2:00pm EST. Outage Duration: 4 Hours Purpose: Scheduled Maintenance Impact: Users will be unable to back up their data to the cloud during the maintenance. Once the maintenance is complete the continuous back-ups will resume and scheduled back-ups can be established.

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NerdsBackup Scheduled Maintenance Notification

Date: Wednesday October 16th, 2012 Start Time: 8:00pm EDT. End Time: 12:00am EDT. Outage Duration: 4 Hours Purpose: Regular Scheduled Maintenance Impact: Users will be unable to back up their data to the cloud during the maintenance. Once the maintenance is complete the continuous back-ups will resume and scheduled back-ups can be established. Thank you […]

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NerdsBackup Scheduled Maintenance Down-time

Important notice from NerdsBackup. On Thursday August 23, 2012 from 8:00pm EDT to 2:00am EDT resulting in a temporary outage of 6 hours. This is to allow us to perform our regularly scheduled maintenance. How this impacts you; Users will be unable to back up their data to the cloud during the maintenance. Once the […]

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