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6 Common Computer Issues You May Not Be Aware That We Can Help With

May 26, 2013
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Every day we encounter clients who are experiencing issues with their computers that they may not even be aware can be easily resolved, or aren’t aware are issues at all – which Nerds On Site can resolve on-site or remotely. Here are 12 of the most common computer issues.

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How to Make Your Passwords More Secure

Apr 2, 2013
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The pursuit of better passwords is a constant uphill battle that we continually educate clients about. One of the biggest obstacles is that we’re all human, and we’re habitual by nature, so if we don’t train ourselves to use more secure passwords, we often find ourselves using insecure passwords instead because they are easy to […]

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How to use the Clean Up Wizard to Reduce your NerdsBackup storage

Your NerdsBackup cost is based on the average amount of data stored for the month.  The NerdsBackup Cleanup Wizard can be used to reduce your NerdsBackup storage. This article was submitted by Emmet, our NerdsBackup Support Team Leader. Data is never automatically removed from your NerdsBackup account.  The reason for this is because accidental deletion […]

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Determining How Much Storage Your Email Is Using

Starting on May 1, our legacy Basic hosting packages will see their mail storage space changed to 1GB per mailbox.  If you are currently using a Basic hosting package, it is important to determine how much mail storage space you are using in order to see if you will be affected by this change.  To […]

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How to Secure Your iPhone or Android Device

We often hear of the benefits of using smartphones, such as the apps, features, and capabilities that keep us connected, but we often encounter people who haven’t taken the proper steps to secure their smartphones. Here are some steps you can take to ensure your device isn’t tampered with.

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Computer Not Turning On After a Power Surge or Brownout? Try this!

Apr 1, 2013
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From time to time I get calls stating that when someone tries to turn on their computer, the ‘green’ light comes on, they can hear the fan, but nothing happens. Here’s a possible solution before calling a Nerd.

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How To Upgrade Your Hosting Package

If you are running one of our discontinued Basic hosting packages, you can easily upgrade to a Business hosting package, and take full advantage of the following features that are included in Business hosting: Unlimited Email Space Content Delivery Network Hack Detection Advanced Security Features 24×7 Support And much, much more…

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How To Get Help & Support For Your Business Hosting

All Business hosting packages come with 24×7 Help Desk support, and this video tutorial will show you how to log into your account and open a new support ticket.

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How to Enable NetFlix on your Sony Bravia TV

Mar 1, 2013
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netflix_kevinI was recently on-site doing a System Cleanup for a client. He asked if I could have a look at his “smart” TV and get NetFlix working on it. I was able to do it, but it was a time consuming and tedious process.

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How to Update your NerdsBackup Credit Card (Video Tutorial)

One of the most frequently asked questions is regarding the updating of payment information for a NerdsBackup account.  While we have written instructions here, we’ve also prepared this video tutorial.

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