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Explanation of Brief Outage

Today our team had a small issue with DNS that caused a brief outage for about a dozen of our hosted clients. We want to publish a brief explanation of this unfortunate event, which is now fully resolved. Earlier today our team detected a determined brute force attack against two of our clients. While these […]

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Mail Server Upgrades over Weekend

Over the Canadian Thanksgiving long weekend, our team made some major upgrades to our mail server, all of which were aimed at vastly improving our client experience. From a webmail perspective, we’ve upgraded from SmarterMail 8 to SmarterMail 11.  This is a pretty big jump and clients will notice a minor number of changes in […]

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Upcoming Business Hosting Maintenance

On this upcoming Friday, October 18, 2013, our team will be performing maintenance on our Business shared hosting server.  This maintenance will begin at 8PM EDT (Toronto/New York) time and is expected to last approximately 5-8 hours.  Regular updates will be posted via twitter.com/nerdshosting.

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New Webmail Login

Our team has refreshed the look of our webmail login page (https://mail.nerdsisp.com) to give a cleaner login experience to our clients, and one that matches our hosting account management login page as well.

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Upcoming Mail Server Maintenance

Our team would like to give advance notice of a upcoming mail server maintenance window start Friday, October 11 at 6PM EST (Toronto/New York).  The maintenance being performed is a major upgrade of our hardware, which will result in increased throughput and performance.  Accordingly, this upgrade will take more time than a normal maintenance windows, […]

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Globally Distributed Computing Wins Again!

Last night a major partner of ours suffered an upstream network issue, causing major performance issues for our Business hosting service and millions of sites around North America.  The issue with CloudFlare lasted less than an hour, but it isn’t the problem that was interesting, it was the way the network adapted and allowed as […]

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19% of Internet Uses WordPress, Host Yours With Us!

It was just announced that 19% of websites are powered by WordPress, a pretty amazing statistic for the 10 year-old platform.  At Nerds Hosting, the majority of our clients use WordPress, and we are also big fans of the platform!  Nerds Hosting has a unique service for our WordPress clients, and we invite you to […]

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Updated Plesk Dashboard

Our team has just updated the Plesk dashboard, and you’ll notice a few style changes.  Plesk is provided to our clients for advanced access, such as to change your DNS Zone.  If you use our Plesk interface, please note that it will look a little different than you are used to.

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Hosting Maintenance Doesn't Go As Planned

This evening our team planned to perform a small amount of maintenance to our Business shared hosting server.  In essence, we needed to fix a setting issue on the server that we had overlooked for a few weeks, and which made our server slightly more vulnerable to hackers than it had to be.  Our maintenance […]

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Are You Spending Less on Hosting than a Cup of Coffee?

Does your business buy new products and services based solely on the lowest price?  Think about your phone systems – do you trust your business’ phone system to that $1/month VOIP system that uses a USB adapter in your laptop?  Probably not.  Today, if you buy a name-brand cup of coffee, you are probably spending […]

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