February 11, 2012
Niles Nerd

Microsoft Links to Adobe Reader Fix

[this post is from Scott Ledyard, a Nerd in Cincinnati, Ohio]
How often have we seen one of these: The “Send Error Report” option after a program crash?
This one after a clear case of a bug in a newly installed XP instance with a newly installed Adobe Reader X. After attempting to print, instead of the Print dialog popping up we got the standard Microsoft Windows popup message:
“Adobe Reader has encountered a problem and needs to close. … Please tell Microsoft about this problem. ”
But instead of getting nothing, we got the prized “Click here” to find out more and, voila, we were provided with an ACTUAL SOLUTION! The MS page linked to an Adobe page with a patch for Reader X.

After a restart, all was well. Thanks Microsoft!