My service was prompt, the explanations were clear, enabling me to make good decisions on my nerd's recommendations, and he was pleasant, respectful and friendly. All in all, I could not be more pleased! As a senior with some mobility issues, I very much appreciated his help in saving me the trip to pick up a new computer.

Bob is awesome

Bob is very friendly and always ready to help me.

Gene just can fix anything

I was very pleased with the technician who came to service my computer.If I have a problem I would hope to have Gregory Cooper back.. Thank you Liz Morrison

The last update from Windows 11 gave me a totally strange desktop and taskbar that I'd never seen before. No matter whether I rebooted or shut down, I kept getting the same strange screen, and there was no way to get out of it. Brad was unable to fix it remotely, so within 2 days he came to the house and started to check directly on my computer. He explained exactly what he was checking and why. He was able to isolate the problem - the update had installed two new users and was defaulting to one of the new users instead of opening with my user name. Brad reset the Windows programme to use my user name, and everything on my laptop went back to where it should be. Many thanks to Brad, for bringing my "friend" back to life.

It's so comforting to know that any time our computers screw up, Brad is on call to help us. Only a phone call or email away. Being techno-phobic seniors, Brad brings us peace of mind. And he's so pleasant and helpful. Can we adopt him? :-)

Graham did a great job!

Onmiddelike bystand Verduideliking van probleme en oplossings duidelik en volledig oorgedra Billike koste

Quick efficient solutions

I'm happy with the service I received. So far, so good. I would call Nerds on site again.

Thank you for your prompt service.

Quick response to service request. Problem resolved. Nerd was patient (I’m not very tech savvy) and professional.

He quickly resolved the problem that I was having.

Solved all of my problems and even more.

Great service; thank you!

I had my printers serviced on 4/13/24 Pramod Munigala. I was very very happy with the work that he did. He was able to service my 3 printers in just 2 hours. I was very satisfied with the result. He is a very skilled printer technician and he was very professional the whole time that he was at my house. I would recommend him to ANYONE!

We always expect the best from Graham and we always get it. He breaks the computer world down to us commoners without making us feel plain stupid. Hire more like him.

Chris rescued my failing hard drive containing 23 years of personal and business files- he was absolutely brilliant and did the impossible with a full restoration so I could get back to work with only a short (but stressful) interruption. All hail Chris!

Randall was great. He was very helpful in explaining things to me and he brought my computer back from an imminent and certain demise. Thanks Randall

Kirk did a GREAT job restoring my mother-in-law’s laptop that was compromised by a scammer. He did an extremely thorough clean and was very patient, addressing all the questions and concerns. I highly recommend Nerds On Site and will definitely turn to you for any further needs. Thank you!

Really appreciate your high-quality services for residential/ consumer clients!

It' always been a pleasure dealing with Mark, Thank you Mark

Chris is always there for us for our computer needs. He is most pleasant and respective too and always a true pleasure to deal with!!!

Chris is a true asset to your company and two thumbs up!

Mark is an amazing technician.

Response time was fast. ETA to location was accurate. The issue was resolved in a short space of time.

I've worked with Tony for a number of years. I've learned a lot from him. Dell Warranty service was telling us we'd need to new a complete reinstall of everything on our system. We decided to call Tony even though we'd have to pay for it, and he found the problem in 5 minutes.

The very prompt response to my initial request impressed me. Randall explained things to me and did what I asked. Thank you for sending a first class technician.

Randall Hall is excellent and always helps us.

I'm so pleased tha I was recommended to use Nerds and that it was Steven. Very capable. Answered all my questions and had my computer up and running quickly. Will definitely recommend.

He was very thorough, kept me abreast of the progress and also advised that my antivirus was not what I thought it was. He installed a new one not only on my computer but all the computers in the office.

He answered all my questions.

It is only a pleasure working with Wouter

Johan was great

Michael was very knowledgeable, courteous and pleasant to work with.

I've dealt with John for a number of years and have always found him to be courteous, professional, and knowledgeable....always provided great service and excellent helpful suggestions.

Keep up the good work.

Prompt and hard working on the problem I had

I am a 90-year-old having a challenging time keeping up with the technology rushing in at all angles. My "Nerd" was so very patient in explaining my new computer and TV upgrades. He assured me that, should I need any further clarifications he was just a phone call away.

Simon was very helpful and professional.

Young nerds who know their stuff and how to explain it to the not so young!

Thanks for your support during an extremely stressful time.

Rick was able to solve the issue when no-one else could, (Ricoh tech, Bell, and Geek Squad blamed each other). Geek Squad service came with laptops we purchased but we will likely never use it. Will definitely only call Rick. He always come through!!

Leo was very clear in his explanations demonstrating his knowledge. I found him to be very personable.

Mchael was professional and knowlegeable; he solved my issue. However, I found your rate to be a little too high.

Brad treated me like a friend. He was great!!!