The month of January saw our shared hosting services availability hold steady from December, with an average of 99.95% of uptime across all services.  Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time POP Services 99.96% 0h 18m 0s 1 351 ms IMAP Services 99.96% 0h 18m 0s 1 [...]

The month of December saw our shared hosting services availability drop slightly, with an average of 99.95% of uptime across all services.  Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time POP Services 100% 0h 0m 0s 0 350 ms IMAP Services 100% 0h 0m 0s 0 324 ms [...]

The month of November was a particularly good month for our shared hosting services, with an average of 99.96% of uptime across all services. Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time SMTP (Outbound) 99.93% 0h 32m 00s 1 592 ms Basic Hosting Platform 99.87% 0h 55m 29s [...]

Earlier today the Pingdom monitoring system sent out an alert that our SMTP service was down.  After some investigation, it was determined that this was a false-positive caused by a firewall mismatch error.  Pingdom uses many different monitoring servers around the globe, and their list of IPs changes frequently.  Because of a recent change that [...]

Every month our team publishes the uptime statistics for Nerds On Site Hosting in a gesture of openness and transparency.  Our team believes that by making our statistics public (unlike most of our competitors which hide this info) we will be driven to work even harder for our clients!  Here are our availability statistics for [...]

On October 22, Amazon Web Services suffered an outage that affected our Business hosting platform for about one hour.  In summary, a series of bugs starting with a memory leak caused the problem in the Amazon data center. Amazon’s detailed summary of that outage is available here: https://aws.amazon.com/message/680342/.  (Note: the article we have linked to is [...]

The month of September saw our hosting services average 99.93% of availability across all services, with an average 685ms response time. The detailed breakdown of all services is below: Check name Uptime Downtime Outages Response time POP Services 99.74% 1h 52m 00s 6 442 ms Basic Hosting Platform 99.92% 0h 35m 00s 7 1363 ms [...]

This morning we had a large number of alerts on our mail system (trust.nerdsisp.com) which informed our team that we were having issues with our POP email service.  An alert was sent to all our Trust subscribers (are you subscribed?) and our team went to work to find the source of the problem.  No obvious [...]

In order to provide transparency and honesty, our team has long used Pingdom.com to provide uptime statistics for our shared hosting services.  This openness drives our team to work tirelessly to improve our statistics every month!  Does your hosting provide tell you the true uptime statistics for your website?  You can visit trust.nerdsisp.com at any time to get real-time [...]