Archive › April, 2011

Important Update Released for Nerds Backup

KineticD recently released an update for the NerdsBackup program which caused NerdsBackup to stop and the Start Service button not to work. Only clients who have Block Out hours enabled are affected.

An update to resolve this issue was quickly released but it will be necessary to force the update (on affected machines only) by doing the following:

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Sony admits utter PSN failure: your personal data has been stolen

Sony has finally come clean about the “external intrusion” that has caused the company to take down the PlayStation Network service, and the news is almost as bad as it can possibly get. The hackers have all your personal information, although Sony is still unsure about whether your credit card data is safe. Everything else on file when it comes to your account is in the hands of the hackers.

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Nerds On Site Emergency Response System

Previous to last week’s widely-reported Amazon outage, we used email for delivery of outage alerts and reports to affected team members worldwide as well as clients. Since part of our mail infrastructure lived at the N. Carolina Amazon Data Centre, those alerts failed, and only those of you who either kept up with our twitter [...]

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REMINDER: Upcoming IMAP Port Change

This is a reminder of our upcoming IMAP Port Change. Starting at 10PM ET on May 31, 2011, our mail servers will no longer accept IMAP connections that are not secured by SSL. All our IMAP clients will need to be using SSL secured IMAP on port 993 in order to continue using our IMAP [...]

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Amazon Outage and How We’ve Been Affected

Our Hosting Blog has a very detailed account of what happened with Amazon, and how Nerds On Site services were affected.

“Amazon’s cloud server (known as AWS) suffered a major and ongoing outage that took down many small and large web services around the world. The NPR has a great, easily understood explanation of what happened…” read the rest of the article here (will open in new tab or window)

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Temporary Hosting Support Contact Info

For those following our status page or our Twitter account, you will know that all shared email services were restored yesterday afternoon after the Amazon AWS outage caused so much damage. Unfortunately, many of our corporate systems (including @nerdsonsite.com email) still do not work, and thus many of our standard support routes do not work. [...]

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The Amazon Outage…And the Lessons Learned

At 1:49am EDT yesterday, Amazon’s cloud server (known as AWS) suffered a major and ongoing outage that took down many small and large web services around the world. The NPR has a great, easily understood explanation of what happened: Major websites including Foursquare and Reddit crashed or suffered slowdowns Thursday after technical problems rattled Amazon.com’s [...]

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Enterprise Email Solutions

In the aftermath of the latest email outage caused by Amazon’s epic outage, some clients may be wondering what type of email solutions they can consider that will have a significantly greater reliability than a basic shared email solution. Nerds On Site does offer a number of enterprise-grade email solutions, none of which were in [...]

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Amazon Issues

Like thousands of companies around the world, we host many of our cloud services with Amazon. Currently, Amazon is experiencing crippling issues in their US-East datacenters, which is affecting thousands of websites and services around the globe. While all of our client websites remain up and unaffected, our client email systems are down because of [...]

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