Both Internet Explorer 10 and 11 have compatibility issues with many websites. The https://mydata.nerdsbackup.com portal is just one of them. Many of the features of the https://mydata.nerdsbackup.com account portal do not work unless you enable the Compatibility View in Internet Explorer. This article was written by Emmet, our NerdsBackup Support Team Leader. In Internet Explorer 10 […]
The past few weeks have seen the discovery of a new breed of computer virus scarier than anything we’ve seen in the past. It helps to first take a brief look at a class of malware called Ransomware. Ransomware was first spotted in 1989, and is a type of malware that attempts to hold your […]
Over the Canadian Thanksgiving long weekend, our team made some major upgrades to our mail server, all of which were aimed at vastly improving our client experience. From a webmail perspective, we’ve upgraded from SmarterMail 8 to SmarterMail 11. This is a pretty big jump and clients will notice a minor number of changes in […]
On this upcoming Friday, October 18, 2013, our team will be performing maintenance on our Business shared hosting server. This maintenance will begin at 8PM EDT (Toronto/New York) time and is expected to last approximately 5-8 hours. Regular updates will be posted via twitter.com/nerdshosting.
Our team has refreshed the look of our webmail login page (https://mail.nerdsisp.com) to give a cleaner login experience to our clients, and one that matches our hosting account management login page as well.
Our team would like to give advance notice of a upcoming mail server maintenance window start Friday, October 11 at 6PM EST (Toronto/New York). The maintenance being performed is a major upgrade of our hardware, which will result in increased throughput and performance. Accordingly, this upgrade will take more time than a normal maintenance windows, […]
Last night a major partner of ours suffered an upstream network issue, causing major performance issues for our Business hosting service and millions of sites around North America. The issue with CloudFlare lasted less than an hour, but it isn’t the problem that was interesting, it was the way the network adapted and allowed as […]
The following procedure should be used when replacing an older version of the NerdsBackup software (for all versions prior to 2975; i.e. 1654, 678 or NB Server). If an older version was previously installed but has already been removed skip to step 3. Shut down the NerdsBackup client by clicking File -> Shutdown in the […]
Outage Notification – September 7th, 2013 We are performing a preventative maintenance on our database server environment starting September 7th at 9am EST to September 7th 1pm EST. Outage Event Impact The KineticD backup service will be offline during the maintenance window. All users under your account will be unable to backup during this time. […]